Introduction
Storezee (“we”, “our”, “us”) operates a technology platform that connects users with verified storage providers (“Rakshaks”) and delivery partners (“Saathis”) for secure, on-demand luggage storage and transport.
We are committed to protecting your privacy and ensuring transparency in how we handle your data.
Information We Collect
- Account Information: Name, phone number, email, password, and profile photo.
- Identity Verification: Government ID, PAN, or other documents for partners or verification.
- Location Data: Real-time GPS coordinates for pickups, deliveries, and matching.
- Transaction Data: Booking history, wallet balance, payment method, and invoice details.
- Device and Log Data: IP address, device type, OS, and usage analytics.
- Cookies and Similar Technologies: For remembering preferences and app performance.
How We Use Your Information
- Create and manage user accounts.
- Facilitate bookings, pickups, and payments.
- Improve app performance and service accuracy.
- Detect and prevent fraud or unauthorized activity.
- Send updates, support information, and promotional offers.
Information Sharing
- With Service Partners: Limited data shared with Rakshaks and Saathis to complete bookings.
- With Payment Processors: Razorpay and other gateways for secure transactions.
- With Service Providers: For analytics, hosting, and communication tools.
- Legal Requirements: When required by law or government order.
Data Security
- Encryption (SSL/TLS) and access controls secure data in storage and transit.
- Payments processed via certified gateways; Storezee does not store card data.
- Regular audits and vulnerability checks ensure system integrity.
Your Privacy Rights
- Access, correct, or delete your personal information.
- Withdraw consent for data processing.
- Request a copy of your data via info@thestorezee.com.
Children Policy
- Storezee services are not intended for individuals under 18 years of age.
- We do not knowingly collect personal information from minors.
Data Retention
- We retain personal data as long as necessary for service or legal requirements.
- Once no longer needed, data is securely deleted or anonymized.
Contact Us
For privacy-related queries or data requests, please contact:
Email: info@thestorezee.com
Phone: +91 7091517586
Address: 81A, Karmatar Master Colony, Govindpur, Dhanbad, Jharkhand, India